iHerb 是一家美國公司，自 1996 年以來為全球客戶提供服務，我們的物流網路已成功覆蓋 180 多個國家/地區！所有 iHerb 訂單均直接從我們位於美國加利福尼亞州、肯塔基州、伊利諾州、賓夕法尼亞州，以及在香港和韓國各有一個的倉庫發貨。請查看以下有關選定國家/地區的資訊。
General Information
From 1 Jan 2024, online sellers of low-value goods to Malaysian consumers will be liable to charge, collect, and remit sales tax on Low Value Goods (LVG). 10% sales tax has been included in the product price and will be paid directly to Royal Malaysian Customs Department.
Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.
To find out if you need additional licenses or permits to import the items, please check with your local customs office.
Customs Information
If your order value exceeds RM500, the entire sum would be subject to Goods and Services Tax (6%).
iHerb will not be liable for packages held or confiscated by customs.
For information about customs, import duties, etc., visit: Royal Malaysian Customs Department
Restrictions
According to the Malaysia Customs regulations, the following substances are not allowed to be imported into Malaysia: DHEA and products containing poppy seeds and hemp.
Shipping
The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.
You may need to pay import taxes, customs duties, or a brokerage (handling) fee which are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
| Carrier | Order limit | Tax & Duties | Tracking | Contact Info |
|---|---|---|---|---|
| Rincos/ Skynet | Max weight: 4.5 kg (10 lbs) Max order value: $110 USD | Not included - may be collected at delivery | Full tracking | Rincos/Skynet Customer Service: 603-51032227 / 6019-3502827 / 60-356239010
Email: [email protected] |
| GD Express | Max weight: 4.5 kg (10 lbs) Max order value: $110 USD | Not included - may be collected at delivery | Full tracking | GD Express Customer Service: 603-6419-5003
Email: [email protected] / [email protected]/ [email protected] |
| DHL | Max weight: 68 kg (150 lbs) | Not included - may be collected at delivery | Full tracking | DHL Express Customer Service: 1800 888 388 |
Contact Us
Click here to contact iHerb's customer service.
